Richard Adhikari

About the Author Richard Adhikari


Cloud Computing

IBM Adds 2 New Processors to Quantum Computing Ecosystem

IBM on Friday announced 20-qubit and 50-qubit quantum processors for its IBM Q early-access commercial systems. The 20-qubit processor — featuring improvements in superconducting qubit design, connectivity and packaging — has coherence times of 90 microseconds, which allows high-fidelity quantum operations, IBM said. The 50-qubit processor is an operational prototype.

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Enterprise Security

Microsoft Partners Up to Boost Windows Defender Threat Detection

Microsoft has partnered to integrate threat detection products from Bitdefender, Lookout and Ziften into Windows Defender, extending security to macOS, iOS, Linux and Android devices. No additional infrastructure will be required, Microsoft said. Once the integration is set, new events from onboard macOS, iOS, Android and Linux devices will begin surfacing on the Windows Defender ATP console.

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Consumer Security

5 Ways Etailers Can Make Online Shoppers Feel Safe

At least 145 million Americans were impacted by a data breach at Equifax that netted thieves personal information such as names, addresses, birthdates, Social Security Numbers and driver’s license numbers. That pales in comparison to the earlier Yahoo breaches, which affected more than 1 billion accounts. However, those incidents may be just the tip of a very large iceberg.

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Sales

New Relationship Marketing Hub Aims to Goose Conversion Rates

Optimove has released a new version of its relationship marketing hub. Optimove 6.0 lets users automate targeted marketing campaigns for new visitors as precisely as they can for current customers, the company said. It combines Web analytics with look-alike data, machine learning, and AI from its retention ecosystem to make accurate predictions of future spend before customers make a purchase.

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Home Tech

Sony’s Aibo Resurrected From Robot Pet Cemetery

Sony has revived its robot dog, Aibo, which it put down, so to speak, in 2006. The autonomous entertainment robot brings fun and joy to the entire family, Sony claimed. It can bond emotionally, give people love and affection, and let them experience the joy of nurturing and raising a companion. Aibo has ultra-impact 1- and 2-axis actuators that let it move smoothly and naturally along 22 axes.

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SMB

6 Ways E-Commerce SMBs Can Offer Great Customer Service on a Tight Budget

Keeping customers satisfied is the No. 1 priority of any retail business. Technological advances such as interactive voice response systems, chatbots, omnichannel accessibility and robotics have helped many large e-commerce companies improve customer satisfaction rates. However, these options require financial and manpower resources that small and mid-sized firms often don’t have.

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Home Tech

Noon Home Debuts New Way to Light Up Your Life

Noon Home officially launched on Thursday and simultaneously unveiled its Noon Smart Lighting System, after two years of raising funds and developing products in stealth mode. The Noon Smart Lighting System blends ambient, task and accent lights to layer lighting, improve the way a room looks. It consists of a Room Director switch and companion Extension Switches, which communicate via Bluetooth.

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Smartphones

Apple May Have Fudged iPhone X’s Face ID

Apple reportedly has reduced the accuracy of the iPhone X Face ID feature to speed up production. It’s not clear how much the new specs will reduce Face ID’s efficacy, but if the reporting is accurate, there could be problems recognizing changes in facial hair, glasses and other ancillary features, suggested Gerrit Schneemann, senior analyst at IHS Markit. “That would be a real problem.”

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Audio/Video

Harman Kardon’s Cortana-Powered Smart Speaker Underwhelms

Early reviews of the Harman Kardon Invoke with Cortana — the smart speaker that features Microsoft’s personal assistant — have been lukewarm at best. The speaker will be available in the U.S. starting Sunday. Like Amazon’s Echo line and Google’s Home speakers, Invoke lets users play music, manage calendars, set reminders, check traffic, get news reports, and control other smart home devices.

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Marketing

Email Marketing Goes Hand-in-Glove With E-Commerce Shipping

ShippingEasy on Thursday launched Automated Email Marketing as an addition to its customer management module. This new tool has a powerful rules engine that helps users increase sales, the company said. Among other things, it can set up a trigger to send an email to first-time buyers immediately after an order is downloaded — customized with a logo and specific coupon code if desired.

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Personal Computers

Microsoft Unveils Power-Packed Surface Book 2

Microsoft on Tuesday launched the Surface Book 2, positioning it as the laptop of the future. The device is powerful enough for the next wave of computing, characterized by mixed reality, artificial intelligence, machine learning and immersive gaming, said Microsoft Devices Corporate Vice President Panos Panay. Integration between the Surface Book 2 and the Adobe Creative Cloud has been improved.

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Products

New Cloud Tools Aim to Streamline, Monetize Partner Relationships

AppDirect on Tuesday announced new products and functionality for its Cloud Commerce Platform.
The new tools, AppReseller and Cloud Management Suite, enable software vendors to launch reseller partner programs quickly. Software as a Service providers can use the new capabilities to help their small and mid-sized business users manage and leverage their software more effectively.

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Internet

Companies Cheer Completion of Open-Design Transatlantic Internet Cable

Microsoft on Friday announced completion of the Marea undersea cable, which stretches 4,400 miles between Virginia Beach, Virginia, and Bilbao, Spain. A joint project of Microsoft, Facebook and global telecommunication infrastructure company Telxius, the cable lies more than 17,000 feet below the ocean’s surface. It is the first cable to link Virginia and Spain.

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Social CRM

Nimble’s Social CRM Finds Its Way Into Office 365

Social sales and marketing software provider Nimble and cloud services consultant NeoCloud have partnered to deliver a simple, affordable contact management and CRM package for Microsoft Office 365. NeoCloud has agreed to bundle Nimble CRM into all of its Office 365 deployments, beginning this month. Nimble CRM adds employees’ individual connections to a shared team relationship manager.

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Enterprise Apps

New Mobile App Promises Full B2B E-Commerce Experience

Insite Software has introduced the first fully configurable white label mobile app built for leading manufacturers and distributors, it said. The app supports everyone involved in the B2B e-commerce experience, from customers to channel partners, to field sales and support teams. Companies purchasing the app can tailor its functions to specific roles and responsibilities.

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Marketing

Account-Based Marketing Inspires New Software, Strategies

InsideView has released a new tool for business-to-business companies that have implemented account-based marketing. It is a fully redesigned version of InsideView Target, with the addition of ABM workflows and other enhancements. “Companies who want to [succeed] with ABM need to start with the right set of target accounts and people,” said Joe Andrews, VP of product and solution marketing.

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Tablets

reMarkable’s Pricey, Paper-Like Tablet Ready to Ship

reMarkable on Monday will begin shipping what might best be described as an “untablet” — a device that is, essentially, an electronic piece of paper. The company is proud of its paper tablet’s simplicity, boasting that no other tablet has fewer functionalities. reMarkable users cannot install apps, watch videos or take photos. What they can do is read, write and sketch on a paper-like surface.

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Trends

The Internet of Things Is a Boon for B2B: Report

Businesses have been focusing on the Internet of Things as an enabler of growth and increased operational efficiency, as well as the means to provide a better experience to customers and partners, according to the State of the Market: Internet of Things 2017 report Verizon released this week. Seventy-three percent of executives surveyed said they either were researching or currently deploying IoT.

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Customer Service

Rise in Mobile Commerce Fuels Demand for Omnichannel Service

Omnichannel support and communications are becoming essential for brands, as consumers’ increasing use of mobile devices to make purchases and access content fuels their demand to be able to connect with companies when and how they want. However, brands lack the necessary expertise and infrastructure, and are turning to mobile network operators, or MNOs, to acquire omnichannel capabilities.

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E-Commerce

Amazon Takes 1st Steps Toward Whole Foods Pricing Makeover

Amazon kicked off the completion of its acquisition of Whole Foods Market with steep price cuts on some products. Among those now available at lower prices are Whole Trade bananas, organic avocados, organic large brown eggs, responsibly-farmed salmon and tilapia, organic baby kale and baby lettuce, animal-welfare-rated 85 percent lean ground beef, and organic Gala and Fuji apples.

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